The Board of the Nova Scotia College of Chiropractors

To protect the public through enforcement of the legislation and standards

Protecting the Public

The Board of the Nova Scotia College of Chiropractic (NSCC) takes the responsibility of protecting and serving the public very seriously. We are committed to maintaining a high standard of quality, professional conduct and competency in the practice of chiropractic.

Complaints

By law, Chiropractic is a self-regulating profession in Nova Scotia.   The Board of the Nova Scotia College of Chiropractors is the body responsible for regulating the Nova Scotia Chiropractic profession and all Chiropractors in Nova Scotia.  The Board consists of both registered Chiropractors and members of the public.  Its primary responsibility is setting and enforcing standards to ensure public safety.  It also administers provincial exams, issues licenses, and maintains a registry of all those who practice in the province. 

 

The Board works to ensure a high level of care is delivered by all Chiropractors in our jurisdiction.  However, despite all the regulations placed on Chiropractors for license to practice in the province, concerns may still arise in relation to areas of public conduct.  If this is the case, we hope you feel that you can discuss the matter with your Chiropractor in an open and forthright manner.  Advising your Chiropractor of your concerns may help to resolve the issue and increase your satisfaction with subsequent care. 

 

If the issue cannot be resolved through direct discussion, or if you feel discussion is not appropriate, you may bring your concern to the Registrar of the Board of the NSCC.  If you have a concern, you may phone the NSCC to discuss the matter or write a letter outlining your concerns.  The Registrar is available as a resource to assist you in determining what options you may wish to consider.

 

You also have the right to file a formal complaint.  A formal complaint needs to be submitted to the Registrar of the NSCC.  This must be done in writing, or recorded in some fashion such as on tape.  We suggest you keep a copy of the complaint for your records.

 

Complaints Process

Upon receipt of a formal complaint, the Registrar will forward all information to the Investigative Committee.  The Investigative Committee will collect and weigh all information within the parameters outlined in the Chiropractic Act.  Complaints may be either resolved at this level or forwarded for a full Disciplinary Hearing to consider.  Correspondence and communication regarding complaints should be conducted within a reasonable time frame.  The complainant will be notified if any further information is required for their complaint and of any decision regarding the complaint.

 

The investigation and discipline process of the NSCC is not a court of law.  In filing a complaint, you are asking the NSCC to investigate the care and/or professional behavior provided by a Chiropractor.  The NSCC cannot find a chiropractor guilty of negligence and/or order the chiropractor to pay the patient financial compensation.  Findings in a complaints process can result in penalties that range from cautionary warnings to removal of license privileges.  Also, it should be noted that a complaint is not actionable.  This means that you cannot be sued for what you state in a complaint, as long as it has been directed only to the Registrar of the NSCC.  


       
If you need additional information about making a complaint or the complaint’s process, please contact the Registrar of the NSCC.
 

The Registrar can be reached at This email address is being protected from spambots. You need JavaScript enabled to view it.  or by mail at:

The Registrar
c/o Nova Scotia College of Chiropractors
502-5657 Spring Garden Road, Box 142
Halifax, Nova Scotia  B3J 3R4

Phone: (902) 407-4255
Fax: (902) 425-2441

How to File a Complaint

If you have a complaint:

If you have a concern, you may contact the NSCC by phone to discuss the matter or write a letter outlining your concerns.  Official complaints must be filed in writing or recorded in some other manner, such as on tape.

 

Complaints should include:

  • your name and contact information (mailing address and phone number);
  • the name of the chiropractor;
  • as much information as possible about your concerns or the incident(s) in question, such as dates and names of individuals who may have been involved or who would be able to provide additional information

The Registrar can be reached at This email address is being protected from spambots. You need JavaScript enabled to view it.  or by mail at:

The Registrar
c/o Nova Scotia College of Chiropractors
502-5657 Spring Garden Road, Box 142
Halifax, Nova Scotia  B3J 3R4

Phone: (902) 407-4255
Fax: (902) 425-2441

Current Hearings

Currently there are no ongoing hearings.