Complaints

By law, Chiropractic is a self-regulating profession in Nova Scotia. The Board of the Nova Scotia College of Chiropractors is the body responsible for regulating the Nova Scotia Chiropractic profession and all Chiropractors in Nova Scotia. The Board consists of both registered Chiropractors and members of the public. Its primary responsibility is setting and enforcing standards to ensure public safety. It also administers provincial exams, issues licenses, and maintains a registry of all those who practice in the province.

The Board works to ensure a high level of care is delivered by all Chiropractors in our jurisdiction. However, despite all the regulations placed on Chiropractors for license to practice in the province, concerns may still arise in relation to areas of public conduct. If this is the case, we hope you feel that you can discuss the matter with your Chiropractor in an open and forthright manner. Advising your Chiropractor of your concerns may help to resolve the issue and increase your satisfaction with subsequent care.

If the issue cannot be resolved through direct discussion, or if you feel discussion is not appropriate, you may bring your concern to the Registrar of the Board of the NSCC. If you have a concern, you may phone the NSCC to discuss the matter or write a letter outlining your concerns. The Registrar is available as a resource to assist you in determining what options you may wish to consider.

You also have the right to file a formal complaint. A formal complaint needs to be submitted to the Registrar of the NSCC. This must be done in writing, or recorded in some fashion such as on tape. We suggest you keep a copy of the complaint for your records.